“At the beginning of the year I worked the home show for the first time. In the past I’ve worked other shows however I was looking forward to this show in particular. I was busy setting up our booth to get everything ready for the show. In my opinion our booth was well situated, the energy was great and overall I had a wonderful feeling about the event.
There were only a few competitors selling shutters and most were from Toronto. Let’s just say after being in this business for over twenty five years Cadillac Shutters & Blinds was able to hold its own and then some. I was quite proud of myself because I was able to handle the clusters of people that came by when I was selling shutters. The overall highest interest at our booth was in shutters. I’m telling you this because through-out the show many times a day people would comment to me on how friendly, energetic and kind I was. They would say sales people from other booths don’t have a smile on their face, take the time to hand out flyers and answer questions. The prospects felt like the staff was doing them a favor by talking to them, not the other way around. I have to say I was surprised not by the compliment but by the fact that business owners paid good money to have a booth. Thousands of dollars to participate in the show and their sales people had a less than positive outlook to say the least.” (Cadillac Shutters & Blinds employee)
One thing is to have a wonderful product like our wood shutters but it needs to go hand in hand with customer service. There are different types of buyers who are interested in shutters however no one is interested in buying a service or a product from someone whose behavior makes them feel disrespected. At Cadillac Shutters & Blinds we manufacturer shutters in Toronto and the surrounding GTA and have been doing so for years. The key to selling shutters in Toronto is prospective clients need to be treated with respect, well informed and they need to know as a company we say what we mean and mean what we say.